Customer Care Executive Salary In India
If you want to give a kick-start your career, joining a BPO as a Customer Care Executive is the most preferred option. But before you start seeking details for the same, you need to know Customer Care Executive Salary in India. Pay Scale for Freshers and Experienced discussed here will help you to understand of career prospects in Customer Care Executive Services.
Similarly as with any profession, Customer Care Executive requires certain experience, aptitudes, and learning to be effective in this field. Customer Service Executive Salary may vary location wise but if you’re a hard worker, you can earn good. For more details on Customer Care Executive Salary go through the below given information.
Customer Care Executive Salary In India
Average Call Center and Customer Service Executive Salary
|Avg. Salary||Rs 200,795|
|PROFIT SHARING||Rs 8,500|
The average pay for a Call Center And Customer Service Executive is Rs 200,795 per year. It includes the following perks…
|Salary||Rs 111,806 – Rs 381,735|
|Bonus||Rs 2,048 – Rs 60,000|
|Profit Sharing||Rs 1,479 – Rs 347,653|
|Commission||Rs 507 – Rs 74,961|
|Total Pay||Rs 112,578 – Rs 401,782|
Must Read: 7 Salary Negotiation Tips for New Job
Location wise Customer Care Executive Salary
|New Delhi Area||15,000 monthly|
|Bengaluru Area||13,000 monthly|
|Hyderabad Area||3, 50,000 per year|
|Pune Area||4, 25,000 per year|
|New Delhi Area||3, 20,000 per year|
Customer Care Executive Salary In India on Different Profiles
|Customer Service||Average Monthly Salary|
|Customer Care Specialist||Rs. 17,989|
|Customer Service Representative||Rs. 19,066|
|Call Center Representative||Rs. 16,836|
|BPO Executive||Rs. 18,320|
|Customer Support Representative||Rs. 24,021|
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Administrative Assistance Salary
|Administrative Assistance||Average Monthly Salary|
|Data Entry Clerk||Rs. 17,172|
|Back Office Executive||Rs. 18,948|
|Operations Administrator||Rs. 17,832|
Browse all Customer Care Executive salaries by category
|Other Popular Jobs||Average Monthly Salary|
|New Graduate||Rs. 17,087|
|Direct Care Worker||Rs. 17,849|
|Collection Agent||Rs. 16,640|
Customer Care Executive Salary monthly and annually:
Aspirants can get average salary monthly and annually of Customer Care Executive Posts. We have designed following table in which the complete information has been well mentioned for the ease of the contenders.
|Company Name||Monthly Salary||Year Salary|
|Tata Business Support Services||Rs.10,266/-||INR1,37,493/-|
|Concentrix||Rs.17,239/-||INR 2,15,120 /-|
|Tata Group||Rs.8,833/-||INR 21,495/|
|Tata Consultancy Services||Rs.28,059 /-||INR 21,495/-|
|AXA Business Services||INR 182,785|
|Reliance Communications||8K to 12K||——–|
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Role of Customer Care Executive:
- When, we have any problem related to our mobile, calls then the first thing is instantly ring in our mind to contact with customer executive. These customer executive are hired by all the multinational and national companies to solve the customer’s problems.
- Customer Service Executive solves various type of problems which are mentioned in below section of the page:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Functions of Customer Service Executive:
It Provide information to investors, policy holders, insurers and/or financial advisors, field force, and home office staff members.
Customer Service Executive are required to involve in processing high volume of incoming and outgoing fax and communicate with customers and managers on deadline issues or job Data transference between internal systems etc.
Receive, evaluate, and answer basic and routine customer inquiries and it also utilizes computerized system for tracking, information gathering, provide information, referral, and routine transactions and/or troubleshooting.
Competencies and Skills Required:
To play the role of Customer Service Executive in any company, the contenders have some qualities to handle the situations. Some qualities has been discussed below, aspirants are suggested to have a look once.
Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Job Profile of Customer Service Executive:
- Prepare Quotation, Follow up with customers
- Issue Invoice and Delivery Order
- filing and administrative duties
- Schedule of programs
- Update Customer Database
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Applicants, you can leave the comment in below commenting section, if you have any query related to this page. We will definitely give solution of your problem as soon as possible. Candidates, if you are looking for job as Customer Service Executive in any company then you can obtain all details in regard of it from our website i.e. recruitmentresult.com.
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