Customer Care Executive Salaries
Aspirants who have desire to enhance their career in Customer Care Executive Jobs, they have always curiosity to know Customer Care Executive Salaries details. So, here, we are providing brief details regarding Call Center Salary.
Contenders who want to know the salary structure of Customer Care Executive in India can obtain all the information regarding Customer Care Executive Salaries from the below segment of this page well structured by the team of recruitmentresult.com.
Every year, there are many companies recruits dedicated candidates for Customer Care Executive Post and also provides good pay scale and Benefits. You can collect details about average Salary of Customer Service Executive. Please have a look…
Customer Care Executive Salaries
Customer Care Executive Salaries:
|Customer Care Executive Salaries|
|Salary||Rs 93,586 – Rs 306,867|
|Bonus||Rs 0.00 – Rs 37,004|
|Profit Sharing||Rs 3,000|
|Commission||Rs 986 – Rs 151,254|
|Total Pay||Rs 94,510 – Rs 312,652|
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Customer Care Executive Salary monthly and annually:
Aspirants can get average salary monthly and annually of Customer Care Executive Posts. We have designed following table in which the complete information has been well mentioned for the ease of the contenders.
|Company Name||Monthly Salary||Year Salary|
|Tata Business Support Services||Rs.10,266/-||INR1,37,493/-|
|Concentrix||Rs.17,239/-||INR 2,15,120 /-|
|Tata Group||Rs.8,833/-||INR 21,495/|
|Tata Consultancy Services||Rs.28,059 /-||INR 21,495/-|
|AXA Business Services||INR 182,785|
|Reliance Communications||8K to 12K||——–|
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Role of Customer Care Executive:
When, we have any problem related to our mobile, calls then the first thing is instantly ring in our mind to contact with customer executive. These customer executive are hired by all the multinational and national companies to solve the customer’s problems.
Customer Service Executive solves various type of problems which are mentioned in below section of the page:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Functions of Customer Service Executive:
- It Provide information to investors, policy holders, insurers and/or financial advisors, field force, and home office staff members.
- Customer Service Executive are required to involve in processing high volume of incoming and outgoing fax and communicate with customers and managers on deadline issues or job Data transference between internal systems etc.
- Receive, evaluate, and answer basic and routine customer inquiries and it also utilizes computerized system for tracking, information gathering, provide information, referral, and routine transactions and/or troubleshooting.
Competencies and Skills Required:
To play the role of Customer Service Executive in any company, the contenders have some qualities to handle the situations. Some qualities has been discussed below, aspirants are suggested to have a look once.
- Good Communications Skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Job Profile of Customer Service Executive:
- Prepare Quotation, Follow up with customers
- Issue Invoice and Delivery Order
- filing and administrative duties
- Schedule of programs
- Update Customer Database
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