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Customer Care Executive Salary In India

If you want to give a kick-start your career, joining a BPO as a Customer Care Executive is the most preferred option. But before you start seeking details for the same, you need to know Customer Care Executive Salary in India. Pay Scale for Freshers and Experienced discussed here will help you to understand of career prospects in Customer Care Executive Services. 

Similarly as with any profession, Customer Care Executive requires certain experience, aptitudes, and learning to be effective in this field. Customer Service Executive Salary may vary location wise but if you’re a hard worker, you can earn good. For more details on Customer Care Executive Salary go through the below given information.

Customer Care Executive Salary In India

Average Call Center and Customer Service Executive Salary

Avg. Salary Rs 200,795
BONUS Rs 16,500

The average pay for a Call Center And Customer Service Executive is Rs 200,795 per year. It includes the following perks…

SalaryRs 111,806 – Rs 381,735
BonusRs 2,048 – Rs 60,000
Profit SharingRs 1,479 – Rs 347,653
CommissionRs 507 – Rs 74,961
Total PayRs 112,578 – Rs 401,782

Must Read: 7 Salary Negotiation Tips for New Job

Location wise Customer Care Executive Salary

New Delhi Area 15,000 monthly
Bengaluru Area 13,000 monthly
Hyderabad Area 3, 50,000 per year
Pune Area 4, 25,000 per year
New Delhi Area 3, 20,000 per year

Customer Care Executive Salary In India on Different Profiles

Customer ServiceAverage Monthly Salary
Customer Care SpecialistRs. 17,989
Customer Service RepresentativeRs. 19,066
Call Center RepresentativeRs. 16,836
BPO ExecutiveRs. 18,320
Customer Support RepresentativeRs. 24,021

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Administrative Assistance Salary

Administrative AssistanceAverage Monthly Salary
Data Entry ClerkRs. 17,172
Back Office ExecutiveRs. 18,948
CallerRs. 13,659
Operations AdministratorRs. 17,832

Browse all Customer Care Executive salaries by category

Other Popular JobsAverage Monthly Salary
New GraduateRs. 17,087
ExecutiveRs. 14,500
InternRs. 20,000
Direct Care WorkerRs. 17,849
Collection AgentRs. 16,640

 Customer Care Executive Salary monthly and annually:

Aspirants can get average salary monthly and annually of Customer Care Executive Posts. We have designed following table in which the complete information has been well mentioned for the ease of the contenders.

Company NameMonthly SalaryYear Salary
Tata Business Support ServicesRs.10,266/-INR1,37,493/-
AegisRs.14,319/-INR2,17,065 /-
AllsecRs.14,374/-INR 1,36,225/-
ConcentrixRs.17,239/-INR 2,15,120 /-
IBMRs.17,239/-INR 2,15,120/-
Tata GroupRs.8,833/-INR 21,495/
IndusInd BankRs.23,324/-INR21,944/
Tata Consultancy ServicesRs.28,059 /-INR 21,495/-
AXA Business ServicesINR 182,785
Reliance Communications8K to 12K——–

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Role of Customer Care Executive:

  • When, we have any problem related to our mobile, calls then the first thing is instantly ring in our mind to contact with customer executive. These customer executive are hired by all the multinational and national companies to solve the customer’s problems.
  • Customer Service Executive solves various type of problems which are mentioned in below section of the page:
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Read Now: Tips To Find a Job with No Work Experience

Functions of Customer Service Executive:

It Provide information to investors, policy holders, insurers and/or financial advisors, field force, and home office staff members.

Customer Service Executive are required to involve in processing high volume of incoming and outgoing fax and communicate with customers and managers on deadline issues or job Data transference between internal systems etc.

Receive, evaluate, and answer basic and routine customer inquiries and it also utilizes computerized system for tracking, information gathering, provide information, referral, and routine transactions and/or troubleshooting.

Competencies and Skills Required:

To play the role of Customer Service Executive in any company, the contenders have some qualities to handle the situations. Some qualities has been discussed below, aspirants are suggested to have a look once.

Ability to listen and active problem solving skills

  • Good interpersonal skills
  • Ability to handle pressure
  • Job Profile of Customer Service Executive:
  • Prepare Quotation, Follow up with customers
  • Issue Invoice and Delivery Order
  • filing and administrative duties
  • Schedule of programs
  • Update Customer Database

Check Out: Latest Jobs Openings For Freshers


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