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Customer Service Salary| in India Freshers Per Month – Pay Scale, Details

Customer Service Salary

A person working as a Customer Service in India typically earns around 11,900 INR per month. Customer Service Salary range from 5,820 INR (lowest) to 18,500 INR (highest). Customer Service Salaries in India as per company wise and location wise is given in the below section. Also, salary detail of an Customer Service for freshers and experienced candidates is depicted. Candidates must go through this page to gather complete details about Customer Service Pay Scale.

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Customer Service Salary

Customer Service Average Salary in India

The average Customer Service Salary in India is ₹ 320,000 per year or ₹ 164 per hour. Entry-level positions start at ₹ 246,000 per year, while most experienced workers make up to ₹ 1,200,000 per year.

Top Companies For Customer Service In India

CompanyCustomer Service Monthly Salary
JP Morgan Chase₹35,836 per month
Dr. Reddy’s Laboratories₹34,433 per month
American Express₹32,810 per month
IndusInd Bank₹28,881 per month
Vodafoneziggo₹27,849 per month
Acko General Insurance Limited₹27,632 per month
Indigo Airlines₹27,390 per month
Bharti Airtel Limited₹26,828 per month
BT₹25,866 per month
Dell Technologies₹25,825 per month
Etech₹25,561 per month
HSBC₹24,975 per month
State Bank of Indi₹24,416 per month
INDIGO₹23,838 per month
Credence Resource Management₹23,031 per month
Accenture₹22,906 per month
Samsung Electronics₹22,601 per month
TTEC₹22,529 per month
Reliance Industries Ltd₹22,113 per month
FIS₹21,898 per month

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Average Customer Service Salary in India

The average salary for a Customer Service is ₹248,990 per year.

Base Salary₹148k – ₹451k
Bonus₹4k – ₹147k
Profit Sharing₹998 – ₹144k
Commission₹10k – ₹203k
Total Pay₹153k – ₹517k

 Highest Paying Cities In India For Customer Service

CityCustomer Service Salary India
Bengaluru, Karnataka₹20,312 per month
Gurgaon, Haryana₹18,907 per month
Delhi, Delhi₹18,193 per month
Noida, Uttar Pradesh₹17,858 per month
Mumbai, Maharashtra₹16,974 per month
Pune, Maharashtra₹16,881 per month
Chennai, Tamil Nadu₹16,173 per month
Kolkata, West Bengal₹15,759 per month

 Check Here: Latest Jobs Openings For Freshers

What is the Pay by Experience Level for Customer Service?

  • An entry-level Customer Service with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹204,650 based on 275 salaries.
  • An early career Customer Service with 1-4 years of experience earns an average total compensation of ₹244,527 based on 1,234 salaries.
Entry Level18%
Early Career2%
Mid Career44%
Late Career85%
Experienced12%
  • A mid-career Customer Service with 5-9 years of experience earns an average total compensation of ₹357,579 based on 295 salaries.
  • An experienced Customer Service with 10-19 years of experience earns an average total compensation of ₹460,824 based on 96 salaries.
  • In their late career (20 years and higher), employees earn an average total compensation of ₹280,000.

What Are Popular Skills for Customer Service?

Skills in Customer Service, Problem Solving, Customer Relations, Call Center Operations and Phone Support are correlated to pay that is above average.

Skills Avg. Salary
Customer Service₹253,065
Problem Solving₹254,127
Customer Relations₹257,411
Call Center Operations₹251,823
Phone Support₹277,211

 Customer Service Pay Difference By Location

Employees with Customer Service in their job title in New Delhi, Delhi earn an average of 18.4% more than the national average. These job titles also find higher than average salaries in Hyderabad, Andhra Pradesh (6.2% more) and Bangalore, Karnataka (2.4% more). The lowest salaries can be found in Kolkata, West Bengal (19.5% less) and Chennai, Tamil Nadu (5.9% less).

LocationPay Difference
Maharashtra 2%
Bangalore, Karnataka 2%
Pune, Maharashtra 1%
Chennai, Tamil Nadu 6%
Hyderabad, Andhra Pradesh 6%
New Delhi, Delhi 18%
Kolkata, West Bengal 20%
Gurgaon, Haryana 11%
Ahmedabad, Gujarat 2%
Delhi, Delhi 8%
Noida, Uttar Pradesh 2%
Indore, Madhya Pradesh 4%
Coimbatore, Tamil Nadu 4%
Jaipur, Rajasthan 2%
Visakhapatnam, Andhra Pradesh 3%
Thane, Maharashtra 29%
Bhopal, Madhya Pradesh 12%
Mohali, Punjab 18%
Chandigarh, Chandigarh 26%
Noida, Delhi 15%
Gurgaon, Delhi 11%
Baroda, Gujarat 11%
Lucknow, Uttar Pradesh 5%
Agra, Uttar Pradesh 57%
Kochi, Kerala 14%
Ernakulam, Kerala 17%
Vadodara (Baroda), Gujarat 13%
Patna, Bihar 31%
Nagpur, Maharashtra 24%
Nashik, Maharashtra 4%
Jamshedpur, Jharkhand 47%
Surat, Gujarat 33%
Mangalore, Karnataka 12%
Raipur, Chhattisgarh 32%
Vijayawada, Andhra Pradesh 28%
Madurai, Tamil Nadu 60%
Kanpur, Uttar Pradesh 28%
Dehradun, Uttaranchal 24%
Siliguri, West Bengal 47%
Greater Noida, Uttar Pradesh 16%
Jalandhar, Punjab 12%
Ludhiana, Punjab 4%
Bhubaneswar, Orissa 102%
Guntur, Andhra Pradesh 20%
Guwahati, Assam 14%
Mysore, Karnataka 14%
Thiruvananthapuram, Kerala 31%
Jabalpur, Madhya Pradesh 51%
Ranchi, Jharkhand 16%
Dharwad, Karnataka 29%
Faridabad, Haryana 18%
Jammu, Jammu and Kashmir 20%
Trivandrum, Kerala 28%
Rajkot, Gujarat 43%
Maharashtra, Maharashtra 41%
Ghaziabad, Uttar Pradesh 16%
Udaipur Rajasthan 10%
Amritsar, Punjab 32%
Gandhinagar, Gujarat 22%
Verna, Goa 4%
Secunderabad, Andhra Pradesh 19%
Aurangabad, Maharashtra 52%

 You Can Also Check: Highest Paying Government Jobs in India

Industries For Computer Service Salary

Customer Service tend to make the most in the following industries:

  • Utilities
  • Mining, Quarrying, and Oil and Gas Extraction
  • Information
  • Manufacturing
  • Wholesale Trade
  • Professional, Scientific, and Technical Services

In general, they earn less within the industries below:

  • Arts, Entertainment, and Recreation
  • Accommodation and Food Services
  • Retail Trade
  • Administrative, Support and Waste Management Services
  • Other Services (except Public Administration)
  • Real Estate and Rental and Leasing

Educational Qualification for Customer Service

Candidates can possess hold High school diploma, general education degree, or equivalent. He/ She must have the ability to stay calm when customers are stressed or upset. Applicants must be comfortable using computers and have experience working with customer support.

Candidates must have strong phone contact handling skills and active listening, Familiarity with CRM systems and practices, Customer orientation and ability to adapt/respond to different types of characters, Proven customer support experience or experience as a Client Service Representative.

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Duties of Customer Service

Customer service typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Note:

The Customer Service Salary in India approx pay scale is provided here by the team members of recruitmentresult.com For more similar updates, contenders can bookmark this page and can get instant updates.

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