Customer Service Salary

A person working as a Customer Service in India typically earns around 11,900 INR per month. Customer Service Salary ranges from 5,820 INR (lowest) to 18,500 INR (highest). Customer Service Salaries in India as per company wise and location wise is given in the below section.

Also, salary detail of a Customer Service for freshers and experienced candidates is depicted. Candidates must go through this page to gather complete details about Customer Service Pay Scale.

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Customer Service Salary

Customer Service Average Salary

The average Customer Service Salary in India is ₹ 320,000 per year or ₹ 164 per hour. Entry-level positions start at ₹ 246,000 per year, while most experienced workers make up to ₹ 1,200,000 per year.

Highest Paying Customer Service Companies in India

Company	Customer Service Monthly Salary
JP Morgan Chase	₹35,836 per month
Dr. Reddy’s Laboratories	₹34,433 per month
American Express	₹32,917 per month
IndusInd Bank	₹28,881 per month
Vodafoneziggo	₹27,849 per month
Acko General Insurance Limited	₹26,098 per month
Indigo Airlines	₹29,007 per month
Bharti Airtel Limited	₹23,206 per month
BT	₹25,866 per month
Dell Technologies	₹25,825 per month
Etech	₹24,562 per month
HSBC	₹25,930 per month
State Bank of Indi	₹24,416 per month
Customer Service Salary in INDIGO	₹23,838 per month
Credence Resource Management	₹23,031 per month
Accenture	₹22,906 per month
Samsung Electronics	₹22,601 per month
TTEC	₹22,529 per month
Reliance Industries Ltd	₹22,113 per month
FIS	₹23,867 per month

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Average Customer Service Salary

The average salary for a Customer Service is ₹248,990 per year.

Base Salary (Average Customer Service Representative Salary)	₹148k – ₹451k
Bonus	₹4k – ₹147k
Profit Sharing	₹998 – ₹144k
Commissiong	₹10k – ₹203k
Total Pay	₹153k – ₹517k

Highest Paying Cities In India

City	Customer Service Salary India
Bengaluru, Karnataka	₹20,312 per month
Gurgaon, Haryana	₹18,907 per month
Customer Service Salary near Delhi, Delhi	₹18,193 per month
Noida, Uttar Pradesh	₹17,858 per month
Mumbai, Maharashtra	₹16,974 per month
Pune, Maharashtra	₹16,881 per month
Chennai, Tamil Nadu	₹16,173 per month
Kolkata, West Bengal	₹15,759 per month

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What is the Pay by Experience Level for Customer Service?

• An entry-level Customer Service with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹204,650 based on 275 salaries.
• An early career Customer Service with 1-4 years of experience earns an average total compensation of ₹244,527 based on 1,234 salaries.

Entry Level	▼18%
Early Career	▼2%
Mid Career	▲44%
Late Career	▲85%
Experienced	▲12%

• A mid-career Customer Service with 5-9 years of experience earns an average total compensation of ₹357,579 based on 295 salaries.
• An experienced Customer Service with 10-19 years of experience earns an average total compensation of ₹460,824 based on 96 salaries.
• In their late career (20 years and higher), employees earn an average total compensation of ₹280,000.

Popular Skills:

Skills in Customer Service, Problem Solving, Customer Relations, Call Center Operations and Phone Support are correlated to pay that is above average.

Skills	Avg. Salary
Customer Service	₹253,065
Problem Solving	₹254,127
Customer Relations	₹257,411
Call Center Operations	₹251,823
Phone Support	₹277,211

Pay Difference By Location

Employees with Customer Service in their job title in New Delhi, Delhi earn an average of 18.4% more than the national average. These job titles also find higher than average salaries in Hyderabad, Andhra Pradesh (6.2% more) and Bangalore, Karnataka (2.4% more). The lowest salaries can be found in Kolkata, West Bengal (19.5% less) and Chennai, Tamil Nadu (5.9% less).

Location	Pay Difference
Maharashtra	▲ 2%
Bangalore, Karnataka	▲ 2%
Pune, Maharashtra	▲ 1%
Chennai, Tamil Nadu	▼ 6%
Hyderabad, Andhra Pradesh	▲ 6%
New Delhi, Delhi	▲ 18%
Kolkata, West Bengal	▼ 20%
Gurgaon, Haryana	▲ 11%
Ahmedabad, Gujarat	▼ 2%
Delhi, Delhi	▲ 8%
Noida, Uttar Pradesh	▼ 2%
Indore, Madhya Pradesh	▼ 4%
Coimbatore, Tamil Nadu	▲ 4%
Jaipur, Rajasthan	▲ 2%
Visakhapatnam, Andhra Pradesh	▼ 3%
Thane, Maharashtra	▼ 29%
Bhopal, Madhya Pradesh	▼ 12%
Mohali, Punjab	▼ 18%
Chandigarh, Chandigarh	▼ 26%
Noida, Delhi	▲ 15%
Gurgaon, Delhi	▲ 11%
Baroda, Gujarat	▼ 11%
Lucknow, Uttar Pradesh	▼ 5%
Agra, Uttar Pradesh	▼ 57%
Kochi, Kerala	▲ 14%
Ernakulam, Kerala	▲ 17%
Vadodara (Baroda), Gujarat	▼ 13%
Patna, Bihar	▼ 31%
Nagpur, Maharashtra	▼ 24%
Nashik, Maharashtra	▼ 4%
Jamshedpur, Jharkhand	▼ 47%
Surat, Gujarat	▼ 33%
Mangalore, Karnataka	▼ 12%
Raipur, Chhattisgarh	▼ 32%
Vijayawada, Andhra Pradesh	▼ 28%
Madurai, Tamil Nadu	▼ 60%
Kanpur, Uttar Pradesh	▼ 28%
Dehradun, Uttaranchal	▼ 24%
Siliguri, West Bengal	▼ 47%
Greater Noida, Uttar Pradesh	▼ 16%
Jalandhar, Punjab	▲ 12%
Ludhiana, Punjab	▲ 4%
Bhubaneswar, Orissa	▲ 102%
Guntur, Andhra Pradesh	▼ 20%
Guwahati, Assam	▲ 14%
Mysore, Karnataka	▼ 14%
Thiruvananthapuram, Kerala	▲ 31%
Jabalpur, Madhya Pradesh	▼ 51%
Ranchi, Jharkhand	▼ 16%
Dharwad, Karnataka	▲ 29%
Faridabad, Haryana	▲ 18%
Jammu, Jammu and Kashmir	▼ 20%
Trivandrum, Kerala	▼ 28%
Rajkot, Gujarat	▼ 43%
Maharashtra, Maharashtra	▲ 41%
Ghaziabad, Uttar Pradesh	▼ 16%
Udaipur Rajasthan	▼ 10%
Amritsar, Punjab	▼ 32%
Gandhinagar, Gujarat	▼ 22%
Verna, Goa	▼ 4%
Secunderabad, Andhra Pradesh	▲ 19%
Aurangabad, Maharashtra	▼ 52%

You Can Also Check: Highest Paying Government Jobs in India

Industries For Computer Service

Customer Service tend to make the most in the following industries:

• Utilities
• Mining, Quarrying, and Oil and Gas Extraction
• Information
• Manufacturing
• Wholesale Trade
• Professional, Scientific, and Technical Services

In general, they earn less within the industries below:

• Arts, Entertainment, and Recreation
• Accommodation and Food Services
• Retail Trade
• Administrative, Support and Waste Management Services
• Other Services (except Public Administration)
• Real Estate and Rental and Leasing

Educational Qualification for Customer Service

Candidates can possess hold High school diploma, general education degree, or equivalent. He/ She must have the ability to stay calm when customers are stressed or upset. Applicants must be comfortable using computers and have experience working with customer support.

Candidates must have strong phone contact handling skills and active listening, Familiarity with CRM systems and practices, Customer orientation and ability to adapt/respond to different types of characters, Proven customer support experience or experience as a Client Service Representative.

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Duties of Customer Service

Customer service typically do the following:

• Listen to customers’ questions and concerns, and provide answers or responses
• Provide information about products and services
• Take orders, calculate charges, and process billing or payments
• Review or make changes to customer accounts
• Handle returns or complaints
• Record details of customer contacts and actions taken
• Refer customers to supervisors or more experienced employees

Note:

The Customer Service Salary in India 2023 approx pay scale is provided here by the team members of recruitmentresult.com For more similar updates, contenders can bookmark this page and can get instant updates.

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